Refund policy
Refund & Return Policy
Last updated: December 26, 2025
At Just 2 Nice, customer satisfaction is important to us. Please review our return and refund policy carefully.
Returns
We accept return requests within 10 days of delivery.
To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in the same condition as received
- The item must be in its original packaging
- Proof of purchase is required
Items returned after 10 days will not be accepted.
Return Process
To start a return:
- Contact us at justtwonice@gmail.com within 10 days of delivery with your order number and reason for return
- If approved, we will provide return instructions
- Ship the item to the address below:
- Just 2 Nice
445 North Garfield Avenue
Pasadena, CA 91101
United States - Once the item is received and inspected, we will notify you of the outcome
Refunds
We do not offer cash or card refunds.
If your return is approved, store credit will be issued for future purchases on our website.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange, contact us at justtwonice@gmail.com.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Downloadable products
- Items marked as final sale
Return Shipping
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
Contact Information
Email: justtwonice@gmail.com
Just 2 Nice
445 North Garfield Avenue
Pasadena, CA 91101
United States